Online Survey

At Karavan Trailers, Inc. want to thank you for giving us the ability to serve you. We appreciate your business and want to make sure that your highest expectations are met. Please take a few minutes to fill out this survey to help us strive for total customer satisfaction.
Contact survey@karavantrailers.com

If you wish to be contacted please include an email or phone number in the box provided below

1. How satisfied are you with your Karavan Trailer(s)?
 

Overall Quality

Very Satisfied   Satisfied   Neutral   Unsatisfied   Very Unsatisfied   Not Applicable

Value

Very Satisfied   Satsified   Neutral   Unsatisfied   Very Unsatisfied   Not Applicable

Purchase Experience

Very Satisfied   Satisfied   Neutral   Unsatisfied   Very Unsatisfied   Not Applicable

First Use Experience

Very Satisfied   Satisfied   Neutral   Unsatisfied   Very Unsatisfied   Not Applicable

Usage Experience

Very Satisfied   Satisfied   Neutral   Unsatisfied   Very UnSatisfied   Not Applicable

After Purchase Service
(Warranty, Repair, Customer Service)

Very Satisfied   Satisfied   Neutral   Unsatisfied   Very Satisfied   Not Applicable


2. How often do you use your Karavan Trailer(s)?

Once a week or more
2 to 3 times a month
Once a month
Every 2-3 months
2-3 times a year
Once a year or less often


3. Overall, how satisfied are you with your Karavan Trailer?

Very Satisfied
Somewhat Satisfied
Neutral
Unsatisfied
Very Unsatisfied


4. Compared to other trailers that are available, would you say that your Karavan trailer is ...

Much better
Somewhat better
About the same
Somewhat worse
Much worse
Do not know or never used


5.  Will you use/purchase a Karavan trailer again?

Definitely will
Probably will
Might or might not
Probably not
Definitely will not


6.  How likely are you to recommend a Karavan trailer to others?

Definitely will recommend
Probably will recommend
Might or might not
Probably will not recommend
Definitely will not recommend


7.  Based on your experience with your Karavan trailer, how likely are you to buy another Karavan Trailer?

Very Likely
Somewhat Likely
Neutral
Unsatisfied
Very Unsatisfied


8.  What dealership did you purchase your Karavan trailer from?


9.  How satisfied are you with your total experience with the dealership?

Very Satisfied
Somewhat Satisfied
Neutral
Unsatisfied
Very Unsatisfied


10.  If you have contacted Karavan trailers, Inc.  customer service, were all problems resolved to your complete satisfaction?

Yes, but the company or its representatives
Yes, by me or someone outside the company
No, the problem was not resolved
No problems
No contact with customer service


11.  What would you like to tell Karavan Trailers, Inc. about your experience with our product?

Phone or Cell #

e-Mail Address

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